| Step 1: | Any module related (academic)complaint must first be discussed with the relevant module lecturer to resolve the matter. |
| Step 2: | If the matter cannot be resolved through a discussion with the lecturer, students can approach the Chair of the relevant department. |
| Step 3: |
If students are not satisfied with the resolution from the Chair of the department, they have the option to direct the complaint to the office of the School Director. |
| Step 4: |
If students are not satisfied with the resolution from the School Director, they have the option to direct the complaint to the office of the Executive Dean.
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Students may also use the following College mailboxes for any type of enquiry or complaint:
Any academic complaint received in these mailboxes will be escalated to either the Chair of the Department or the Director of the School. |
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Last modified: Mon Aug 07 18:02:03 SAST 2023