| Purpose: This module aims to provide students with a comprehensive understanding of the structure, delivery, and management of public services, with a focus on the roles and responsibilities of various actors within public institutions. The module explores the key divisions of governmental authority, the different spheres of government, and the institutions responsible for providing services to the public. It also delves into the intricacies of public officials' roles and the necessary skills for effective management of public services. Additionally, the module examines the requirements for ensuring that services are effective, efficient, and economical, while considering the principles of fairness, legality, and accountability in public service provision. |
