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| Post Graduate Diploma |
Year module |
NQF level: 8 |
Credits: 12 |
| Module presented in English |
Module presented online |
| Purpose: The purpose of this module is to provide students with a thorough understanding and critical appreciation of the Service Level and Supplier Management processes and the close relationship that exists between these processes. Qualifying students will be able to apply and execute service level and supplier management processes within an IT organization. |