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MARKETING AND RETAIL MANAGEMENT

Introduction to Marketing - MNM1503
Higher Certificate,Under Graduate Degree,Diploma Semester module NQF level: 5 Credits: 12
Module presented in English
Purpose: This module will be useful for students who perform marketing activities in any business. The module focuses on understanding of the basic principles of marketing through an in-depth study of topic such as, the nature of marketing, marketing environment, marketing information, consumer behaviour and market segmentation and the marketing mix. The knowledge and skills gained in this subject will serve to support the running of business and will therefore contribute to the development of the economy of the country.
Integrated Marketing Communication - MNM2611
Under Graduate Degree Semester module NQF level: 6 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNM1501 or MNM1502 or MNM1503 or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MAR111Y or MNM1601
Purpose: The purpose of this module is to provide students with detailed knowledge and understanding of the IMC elements and IMC process. Students will be able to evaluate, select and apply appropriate methods, procedures and techniques in processes of investigation and application within the IMC context. Students will also be able to identify, analyse and solve problems in unfamiliar contexts, gathering evidence and applying solutions based on evidence and procedures appropriate to IMC. Furthermore, students will be able to provide an understanding of the ethical implications of decisions and actions, within an organisational or professional context, based on an awareness of the complexity of specific ethical dilemmas within the IMC context. Lastly, they will be able to present and communicate complex information reliably and coherently using appropriate academic and professional conventions, formats and technologies for IMC.
Research Project in Marketing - HRBUS84
Honours Year module NQF level: 8 Credits: 36
Module presented in English Module presented online
Co-requisite: HMEMS80
Purpose: The purpose of the module is to equip students with the competencies required to plan, execute and write an acceptable academic research proposal in Marketing. Students will be able to gather, analyse, evaluate and apply knowledge and reason and debate in written format a specific topic, recognising existing research on the topic and integrate appropriate research methodologies in Marketing.
Introduction to Retailing - MNM1504
Under Graduate Degree,Diploma,Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English
Purpose: To enable students to gain insight into an overview of the world of retailing and issues which every retailer should be aware of, such as the retail environment, the selection of the right suppliers, location and storage, the correct amount of merchandise to sell, the price for the product, the right service and retail promotion.
E-Commerce in Business - MNM2612
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English
Pre-requisite: MNM1501 or MNM1502 or MNM1503 or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MNB1601 or MNB102E or MAR111Y or PSS161Z
Purpose: This module will be useful to students who want to know more about or get involved in using e-commerce effectively in business, doing business on the internet or market the business or its products over the Internet.
Contemporary Issues in Marketing - MNM4801
Honours,Post Graduate Diploma Year module NQF level: 8 Credits: 24
Module presented in English Module presented online
Purpose: To provide the student with relevant competencies (knowledge, skills, norms and values) in order to understand, analyse and interpret the impact of contemporary marketing issues on the marketing activities of the firm and to prepare a considered strategic marketing response to these issues that can be documented and be used to guide the firms future marketing effort. The application of the skills and knowledge will provide the student with the ability to proactively respond to the changing advantage of the many opportunities in this rapidly developing sector.
Introduction to Consumer Behaviour - MNM1505
Under Graduate Degree,Diploma,Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English
Purpose: After completing this module, the student will be able to demonstrate an informed understanding of the nature of consumer behaviour, the many individual and external/group factors that influence the behaviour of consumers and their decision-making processes. Students will be able to demonstrate an understanding of, and be able to show the ability to select and apply consumer research, market segmentation, targeting and positioning, standard methods of trends in consumer behaviour, and the concept of relationship marketing and customer relationship marketing. Furthermore, students will be able to apply their knowledge of consumer behaviour practically in order to implement the concepts of consumer behaviour in their field of work.
Retail Buying - MNM3602
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English
Pre-requisite: MNM1501 or MNM1502 or MNM1503 or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MNM2601 or MNM2603 or MNM2604 or MNM2605 or MNM2606 or MNM2607 or MNM2612 or MND202R
Purpose: To enable students to gain insight into the scope, role, authority and responsibilities of buyers in various retail organisations; explain the buying practises performed in different types of retail organisations and discuss the planning and implementation of a buying strategy for retail organisations.
Applied Strategic Marketing - MNM4802
Honours,Post Graduate Diploma Year module NQF level: 8 Credits: 24
Module presented in English Module presented online
Purpose: To enable students to gain insight into the nature of strategic marketing, strategic marketing environment analysis, realising a sustainable competitive advantage and market investment decisions. Students have to apply the knowledge gained in a practical manner.
Introduction to Merchandising - MNM1506
Diploma,Higher Certificate,Under Graduate Degree Semester module NQF level: 5 Credits: 12
Module presented in English
Purpose: Students will be able to demonstrate an informed understanding of merchandising, the retailing environment, the processes and procedures involved in planning, sourcing, selecting and supplying products and services to customers and managing and maintaining stock levels. Students will also be able to demonstrate an ability to apply standard methods and techniques of inventory and stock management procedures, an awareness of the fascinating field of visual merchandising and store atmospherics, and be able to identify and evaluate how retailers can price and communicate their product/service offerings to customers. This module will enable students to evaluate the success of their merchandising principles, techniques and procedures. Students enrolled for this module will be able to apply knowledge gained to practical in-store merchandising situations.
Retail Planning and Operations - MNM3603
Diploma,Under Graduate Degree Semester module NQF level: 6 Credits: 12
Module presented in English
Pre-requisite: MNM1601 or MNM2601
Purpose: The purpose of this module is to provide students with an understanding of retail planning and operations management and an ability to apply knowledge thereof to the marketing discipline with specific focus on general sales, merchandising, retailing and retail operations. This will be achieved through the understanding of retailing principles, retailing environment, market selection, location analysis, management of retail operations and retail administration to relevant context and retailing practices. Furthermore, the student must be able to identify and analyse retailing concepts by providing practical examples and solving problems based on case studies to the retail and operations management field.
Marketing Metrics - MNM4803
Honours,Post Graduate Diploma Year module NQF level: 8 Credits: 24
Module presented in English Module presented online
Purpose: To provide the student with relevant competencies (knowledge, skills, norms and values) in order to select, calculate and explain key marketing and business metrics. The student will understand how the metric is constructed and how it is used in decision-making, as well as how to manage the implications of the metric for the business.
Introduction to Marketing Communication - MNM1507
Under Graduate Degree,Diploma,Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English Module presented online
Purpose: The purpose of this module is to provide students with an informed understanding of the core elements of the marketing communication mix, and an informed understanding of the processes followed when developing strategies for each element of the marketing communication mix in order to solve well-defined marketing problems unique to the African context. The module exposes students to knowledge, trends and ethical considerations relating to advertising, personal selling, sales promotion, public relations and publicity, sponsorship, direct marketing as well as new media marketing.
Marketing Planning - MNM3701
Diploma Semester module NQF level: 7 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNM2601 or MNM2603 or MNM2604 or MNM2605 or MNM2606 or MNM2607 or MNM2612 or MNM1601 or MNM2611 or MNM2614
Purpose: Students will be able to demonstrate integrated knowledge of marketing planning. Students will be able to identify, analyse and apply the marketing planning process by working with real companies to develop marketing plans. Students enrolled for this module will learn to understand the common principles of marketing planning and demonstrate an ability to develop a marketing plan for an organisation.
Applied Strategic Retailing - MNM4804
Honours,Post Graduate Diploma Year module NQF level: 8 Credits: 24
Module presented in English Module presented online
Purpose: In this module the learner will be evaluated on the application of knowledge within the Strategic Retail Marketing environment By means of case study/research report/project.
Fundamentals of Public Relations - MNM1520
Under Graduate Degree,Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English Module presented online
Purpose: This module aims to enable students to gain an informed understanding of the core areas in public relations. Students will gain the relevant knowledge regarding public relations principles and integrated communication. Students will gain the ability to discuss, select and apply the standard guidelines regarding the essential skills of a public relations practitioner; writing of text for different types of media; public relations communication and public relations campaigns.
Marketing Research - MNM3702
Under Graduate Degree,Diploma Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2601 or MNM2605 or MNM2611 or MNM2614
Purpose: The purpose of this module is to provide students with integrated knowledge of the role of marketing research in marketing management. It will focus in more detail on the entire marketing research process which shed light on problem identification and objectives, the various types of research designs, data collection methods, sampling techniques and methods; data analysis methods for qualitative and quantitative data and reporting on findings. After completing this module, students will be able to demonstrate their understanding of the knowledge gained in each step of the marketing research process by applying theoretical concepts to a practical context in order to prepare students for their field of work. Students will further be able to demonstrate an understanding of, and be able to show ability to select and apply a range of methods to resolve a given marketing research problem in an ethical way that will support and promote welfare, justice and respect in marketing research.
Fundamentals of Branding - MNM1522
Higher Certificate,Under Graduate Degree Semester module NQF level: 5 Credits: 12
Module presented in English Module presented online
Purpose: To provide students with an informed understanding of the core concepts of branding and an informed understanding of the key terms, concepts and general principles that are involved in branding. Students completing this module will be able to demonstrate an informed understanding of the nature of branding as a whole. Students will also be able to identify, define and apply the various brand elements. This module will provide students with informed knowledge and the ability to demonstrate the procedures and techniques involved in packaging and packaging design; positioning a brand, building a brands position as well as extending the brand. Students will also be able to demonstrate an informed understanding as well as apply the methods used to evaluate a brand.
Sales Management - MNM3703
Diploma,Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2601 or MNM2602 or MNM2603 or MNM2604 or MNM2605 or MNM2606 or MNM2607 or MNM2612 or MNM202Y or MNM1601 or MNM2605 or MNM2611 or MNM2614
Purpose: Students will have an integrated knowledge of sales management in an organisation which includes developing an effective sales force by properly organising, staffing and training the sales force according to the markets and products serviced; and evaluating the sales performance of the sales force. Students will also be able to demonstrate an ability to identify, analyse, evaluate and critically reflect on how sales force operations should be directed and managed in order to ensure a highly motivated and fairly compensated sales force; and principles of sales forecasting and sales territory design to effectively plan the sales for a given product or market that is under the sales managerメs control. Students will also be able to take decisions and act ethically, and have the ability to justify the decisions drawing on the various legal and ethical responsibilities that sales managers need to address in the management of a sales force
Retail Store Management - MNM1524
Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English Module presented online
Purpose: To provide students with an informed understanding of the core concepts, key terms and general principles involved in retail store management. Students completing this module will gain an awareness of knowledge on management and managing store personnel, stock keeping, stock control and store management. This module will also provide students with informed knowledge and the ability to demonstrate the procedures and techniques involved in planning and controlling merchandise purchases, assortment management, store design and customer service management.
Marketing Project - MNM3704
Under Graduate Degree,Diploma Semester module NQF level: 7 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNM2601 or MNM2603 or MNM2604 or MNM2605 or MNM2606 or MNM2607 or MNM2612 or MNM1601
Purpose: The purpose of this module is to provide students with the ability to compile a project based on their own research conducted within the marketing environment. Students must gain a better understanding of various concepts and steps in planning and executing a research project in order to investigate a research problem or opportunity relevant to the marketing management field.
Fundamentals of Retail Buying - MNM1525
Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English Module presented online
Purpose: The purpose of this module is to enable students to acquire knowledge of the world of retail buying by developing their understanding of the buyers role; managing the supply chain, conducting customer analysis and purchasing in foreign markets and the internet.
Marketing Applications - MNM3705
Under Graduate Degree,Diploma Semester module NQF level: 7 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNM1601 or MNM2605 or MNM2611 or MNM2614
Purpose: The purpose of this module is to provide students with integrated knowledge on the role of marketing applications. After completing this module, students will be able to demonstrate their understanding of the knowledge gained by applying the principles of marketing in a project-based environment, especially marketing communications, practically. Students will be able to demonstrate a clear understanding and interpretation of the basic principles of marketing applications and project management in marketing and be able to apply theory to practice in the context of problem situations in their day-to-day work environment. The knowledge and skills gained from this module will serve to support the running of a business and will therefore contribute to the development of the economy of the country.
Marketing III - MAR332S
Diploma,Baccalareus Technologiae Degree Year module NQF level: 6 Credits: 30
Module presented in English
Purpose: Strategic marketing planning and services marketing.
Retail Management - MNM3708
Diploma,Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2601 or MNM2603 or MNM2604 or MNM2605 or MNM2606 or MNM2607 or MNM2612 or MNM2044 or MNM1601
Purpose: The purpose of this module is to provide students with a well-rounded and systematic knowledge base of retail management, with emphasis placed on retail marketing, retail store operations and retail strategy.
Essentials of Marketing - MNM2602
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English
Purpose: To enable students to gain insight into a market-driven approach to marketing management; the marketing environment; consumer behaviour and consumerism; marketing research; marketing segmentation, targeting and positioning; information for marketing management; overview of marketing strategy development.
Strategic Marketing - MNM3709
Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2601 or MNM2602 or MNM2605 or MNM2607 or MNM2608 or MNM2609 or MNM2610 or MNM2611 or MNM202Y or MND204T or MNX202J or MNM3036 or MNM1601 or MNM2614
Purpose: The purpose of this module is to enable students to gain insight into the nature of strategic marketing. The field of strategic marketing is extremely dynamic and challenging and the study of it will enable students to familiarise themselves with the ways in which a business pursues its objectives in a changing and highly competitive market. Strategic market encompasses what students have learned regarding marketing with the four main phases that are considered the thrust of a strategic marketing strategy, (1) strategic analysis, (2) market strategies, (3) strategic planning, and (4) strategy evaluation and control.
Business-to-Business Marketing - MNM2604
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNM1501 or MNM1502 or MNM1503 or MAR111Y or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MNB1501 or MNB101D
Purpose: Students credited with this module are able to demonstrate integrated knowledge of Business-to-Business Marketing in an organisation which includes the ability to apply and evaluate key concepts. Students are also able to demonstrate an understanding of knowledge and ability to evaluate types of knowledge with regards to critical issues involved in the marketing to organisational customers. Students are able to demonstrate an ability to analyse business markets, choosing target customers and developing innovative product packages aimed at them. Demonstrate an understanding of knowledge and the ability to critically evaluate types of knowledge about relevant business markets and developing a marketing strategy to optimally satisfy the chosen target market.
Brand Management - MNM3710
Under Graduate Degree,Diploma Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2602 or MNM2605 or MNM2607 or MNM2608 or MNM2609 or MNM2610 or MNM2611 or MNM202Y or MND204T or MNX202J or MNM3036
Purpose: To enable students to explain the foundations and components of branding and brand management. The activities of brand positioning and branding strategy are investigated, and the student is expected to explain the context and practical application of these activities. Lastly, the criteria and methods for brand evaluation are explained and the practical application of brand evaluation is highlighted.
Consumer Behaviour - MNM2605
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English
Pre-requisite: MNM1601 or MNM1502 or MNM1501 or MNM1502 or MNM1503 or MAR111Y or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MNB1501 or MNB101D
Purpose: To enable students to gain knowledge on consumer behavior and the key terms, concepts and theories of consumer behavior and be able to apply, evaluate, select, gather evidence and apply the gathered information in the consumer behavior context.
International Marketing - MNM3711
Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2602 or MNM2605 or MNM2607 or MNM2608 or MNM2609 or MNM2610 or MNM2611 or MNM202Y or MND204T or MNX202J or MNM3036
Purpose: The purpose of this module is to provide students with a comprehensive understanding of international marketing and the process of developing competitive international marketing strategies, based on a sound understanding of the international marketing environment. The ultimate aim of this module is to teach students how to develop an international marketing plan based on the international marketing planning process.
Advertising and Sales Promotion - MNM2606
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English
Pre-requisite: MNM1501 or MNM1502 or MNM1503 or MAR111Y or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MNB1501 or MNB101D
Purpose: To enable students to gain insight into the principles of marketing communication and the communication process in the business environment; the role of advertising and advertising strategy in the marketing environment; major advertising media methods available to marketers; media planning; the principles of sales promotion in the business environment; public relations in the marketing environment and principles of publicity in the marketing environment; the role of sponsorship in the advertising environment.
Customer Relationship Management - MNM3712
Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM1601 or MNM1502 or MNM2614 or MNM2602 or MNM2605 or MNM2607 or MNM2608 or MNM2609 or MNM2610 or MNM2611 or MNM202Y or MND204T or MNX202J or MNM3036
Purpose: The purpose of this module is to supply students with integrated knowledge of the central areas of Customer Relations Management (CRM). Students will be able to demonstrate an understanding as to why an organisation should establish and maintain relationships with various stakeholders and how to create value for them. Students will be able to evaluate and apply a range of methods of enquiry in CRM. Lastly, students will be able to demonstrate an ability to analyse, critically reflect on, and address complex problems, applying evidence-based solutions and theory-driven arguments in the field of CRM.
Personal Selling - MNM1501
Under Graduate Degree,Diploma,Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English
Purpose: Module deals with the role of sales in the marketing mix, the task of the salesperson, the purchasing process, methods to increase professionalism in sales, particular problems in the selling of consumer and industrial goods and services, sales office administration and negotiation skills. The students who complete this module will have an informed understanding of the core areas in the field of personal selling.
Public Relations - MNM2607
Under Graduate Degree,Diploma Semester module NQF level: 6 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNM1601 or MNM1502 or MNM1503 or MNM1507 or MNB1501 or MNB101D or MAR111Y
Purpose: Students will be able to demonstrate detailed knowledge of core public relations concepts in the development of public relations, the public relations process, relationships with stakeholders, public relations research, public relations media, traditional and online public relations communication tools, public relations campaigns, crisis management, corporate social responsibility and ethics. Furthermore they will be able to identify, evaluate, select and apply appropriate methods, procedures and techniques to practical scenarios or small businesses by examining the situation and solving a public relations problem or objective by means of using information to develop a public relations campaign, suggest media or public relations communication tools, a plan for effective crisis management or a corporate social responsibility strategy. They will also be able to demonstrate an understanding of the relationship between public relations and corporate social responsibility and ethics.
Services Marketing - MNM3713
Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2601 or MNM2605 or MNM2607 or MNM2608 or MNM2609 or MNM2610 or MNM2611 or MNM1601 or MNM2614
Purpose: Students credited with this module are able to demonstrate integrated knowledge of the marketing principles, activities and decisions applicable to service products and which include the ability to practically apply these principles, activities and decisions. Students are also able to demonstrate an understanding of knowledge and ability to evaluate types of knowledge with regards to critical issues involved in the marketing to service products. Students are able to demonstrate an ability to analyse customer behaviour and developing innovative service product packages.
Customer Service - MNM1502
Under Graduate Degree,Diploma,Higher Certificate Semester module NQF level: 5 Credits: 12
Module presented in English
Purpose: This module aims to enable students to gain an informed understanding of the introductory concepts of customer service. Students will gain an informed understanding and the ability to select and apply the guidelines of communication and physical evidence in customer service environment. Furthermore, students will gain an informed understanding of and ability to select and apply guidelines in technology in customer service environment, how to design the service system, to manage failures within the service environment, and train staff to provide a high service quality and satisfactory customer service.
Channel Management - MNM2610
Diploma Semester module NQF level: 6 Credits: 12
Module presented in English
Pre-requisite: MNM1501 or MNM1502 or MNM1503 or MNM1504 or MNM1505 or MNM1506 or MNM1507 or MNM1601 or MAR111Y
Purpose: To enable students to gain insight into marketing logistics and distribution; channel management; physical distribution (logistics and warehousing); wholesaling; retailing and ethical issues in distribution; explain the importance of distribution channels to markets; identify trends in the distribution channels; illustrate supply chain management; analyze value chain and South African perspective of distribution management; evaluate channel design and member selection; managing distribution channel; GIVE EXA distribution channel and indicate online marketing channels.
Digital Marketing - MNM3714
Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English
Pre-requisite: MNM2601 or MNM2605 or MNM2607 or MNM2608 or MNM2609 or MNM2610 or MNM2611
Purpose: Students will be able to demonstrate intergrated knowlwdge of digital marketing. The concept of digital marketing will be defined and it's role in the overall marketing strategy will discussed. Students will be able to analyse and apply the various methods of using the internet for marketing purposes. They will also be able to evaluate different sources of information, to select information appropriate to a given situation and apply well-developed processes of analysis to that information. Students enrolled for this module will learn to integrate the internet into a comprehensive digital strategy that will complement and add to an organisation's marketing strategy.