Department of Public Administration and Management

Ms SS Ntoyanto

College of Economic and Management Sciences
School of Public and Operations Management
Department: Public Administration and Management
Tel: 012 429 6487


  • Masters in Public Administration

Fields of academic interests

  • Customer service in the public sector
  • Compliance and risk
  • Entrepreneurship
  • Public sector reforms

Field of Specialisation

  • Monitoring and Evaluation
  • Youth development
  • Policy analysis

Paper presentations

  • Promoting Public Sector Efficiency: Using Evaluations as a Reform in the South African Public Service

Professional positions, fellowships & awards

  • DAAD scholarship
  • SAVUSA scholarship


Ms Ntoyanto has been an academic for the four years. She joined the world of academia after briefly working in the Department of Economic Development and Tourism of the Western Cape government.

Prior to joining UNISA, Ms Ntoyanto worked in the private education sector and at the Cape Peninsula University of Technology.

Ms Ntoyanto is an independent Evaluation specialist, she is passionate about youth education, development and entrepreneurship development.

Ms Ntoyanto aims to contribute in research which will further promote youth entrepreneurial development and alleviate the challenge of youth unemployment.