Eastern Cape

Service Offerings


The function of Counselling Services in the region is to contribute to students’ development and academic success in an ODeL environment through counselling for career, academic and personal development, and for trauma. At this unit, we offer face-to-face counselling, telephonic counselling and e-counselling. For other counselling services, please Click here.

E-mail: EL-COUNSELLING@unisa.ac.za
Phone: 043 709 0423/27

E-mail: MTH-COUNSELLING@unisa.ac.za
Phone: 047 504 1311/12

E-mail: PE-COUNSELLING@unisa.ac.za 
041-392 0117/8


The function of Library Services is to provide students with information resources that would assist them in their studies or research. To learn more about the library services and related resources, Click here.

Student Administration

The function of Student Administration is to offer the following services: Application & Admissions, Student Funding; Registration; Assessment Administration (Assignments and Examinations); Graduations; and General Student Administration. It also has self-help facilities. For more info on applications and registration, please Click here.

For more info on the administration of assignments and exams, please Click here.

For more info on graduations, please Click here.

Tutorial Services

The function of Tutorial Services is to provide face-to-face tutorials for high-risk/ At-risk modules.The tutorial section plays the role of a link between the student and tutor in the modules that a student studies. A tutorial is learner centred and not teacher centred; in other words, it is more interactive. A tutor facilitates the learning process.


Unisa has collaborative agreements with certain telecentres across the country. Telecentres are private facilities equipped with computers connected to the internet. The collaboration between Unisa and telecentres is aimed at providing students in remote areas with access to internet/computer facilities, printers, photocopiers and scanners for academic purposes. At a telecentre, you can type your assignment and access the myUnisa portal; the myLife e-mail facility; the online library; Unisa’s social media channels; and you can search for academic material on the internet. Telecentres have on-site administrators to assist students. For an updated list of telecentres, Click here.

Support for students with disabilities

Our region has facilities for students with disabilities in its computer labs and library. Should you have special needs, please feel free to contact your nearest regional service centre. For more info on facilities for students with disabilities, please Click here.

Work-integrated Learning

Other than providing referral letters to students for their work-integrated learning, the region also provides various workshops (eg job readiness workshops) and activities (eg career fairs) aimed at enhancing potential opportunities for students.

Study facilities

The region has venues of different sizes that students can use for study, meetings and related discussions.

Technology Support

The function of the Technology Support Service is to integrate technology with teaching and learning in order to enhance students’ learning experience. The following services are offered to students: access to computer laboratories and the use of computers; video conferencing facilities; computer literacy/skills training; the activation of myUnisa and myLife e-mail accounts; usage of myUnisa tools; support in online modules and liaising with community telecentres. Click here for training schedules.

Last modified: 2020/09/08