Students to use their myLife e-mail accounts to communicate with the university

To assist Unisa to safeguard your personal information, please ensure that you use your myLife e-mail account when communicating with the university.

By using your myLife e-mail account, the university has a reasonable assurance that we are communicating with you, as your e-mail address contains your student number and you use your login credentials to access the account.

Unisa may only communicate with a student using a private e-mail address under the following circumstances:

  • New applicants who are enquiring about information for the purpose of applying for admission.
  • New applicants who do not yet have a myLife e-mail account, because they have been admitted but not yet registered.
  • Where a student requires assistance in resolving myLife e-mail account access problems.

Please be aware that any personal information you publish on public platforms, such as social media platforms and WhatsApp groups, is not covered by the provisions of Protection of Personal Information Act 4 of 2013. Any personal information published in the public domain is not considered private and can, therefore be accessed by external parties with access to such platforms.

Please be aware for your own safety.

Kind regards

Publish date: 2021/07/01