Announcements

Multi-Factor Authentication (MFA) Rollout for Student Accounts

We would like to inform you about an important update regarding the security of your Office 365 university accounts. As part of our ongoing commitment to safeguarding your digital identity and ensuring the confidentiality of your academic information, we are implementing Multi-Factor Authentication (MFA) for all student accounts.


What is MFA and why is it important?

Multi-Factor Authentication adds an extra layer of security to your account by requiring you to verify your identity through multiple steps. In addition to your password, you will now use a second factor - such as a mobile app (Authenticator), text message or phone call - to confirm your identity. This significantly reduces the risk of unauthorised access even if your password is compromised.  


When will MFA be enabled?

The rollout of MFA for student accounts will start on 8 December 2023 and will be rolled out in phases for the next two weeks.  Once your account is enabled with MFA you will be prompted to set up MFA the next time you log in to your university account.


How to set up MFA 

Setting up MFA is a quick and straightforward process. You will receive detailed instructions and step-by-step guidance on how to enable it. We will also provide support through dedicated service desk resources for those who may need assistance.


Benefits of MFA

  • Enhanced security: Protecting your personal and academic information is our top priority.
  • Flexibility: Choose from a variety of MFA methods that best suit your preferences and lifestyle.
  • Global access: With MFA, you can confidently access your account from anywhere, knowing that your information is secure.

We understand that changes like these may raise questions, and we are here to support you every step of the way. Our IT support team will be available for any enquiries or assistance you may need.

We appreciate your cooperation and understanding as we implement these important security measures. Your safety and the security of your academic journey are paramount to us. 

Thank you for your attention to this matter.

Publish date: 2023-12-09 00:00:00.0