Learner Support & Regions

Telecentre Community Outreach

In line with UNISA's Open Distance eLearning (ODeL) principles, the Tuition Support division of Directorate of Instructional Support and Services is responsible for establishing collaborative agreements with Telecentres throughout the country. (Telecentres are private facilities situated in various provinces across South Africa and are equipped with computers connected to the Internet, printers, photocopiers, scanners, etc.)

The purpose of this initiative is to reach out to the rural and remote students nationally by providing them with access to internet/computer facilities, for academic purposes.To ensure effective and efficient service, Telecentres have onsite administrators to assist students.

Marketing and awareness

  • Students receive sms notifying them about the available telecentres in their immediate communities.
  • A list of available telecentres is also published on the myUnisa website (following Learner Support  and Directorate: Instructional Support and Services (DISS) links).
  • Students may contact the regional service centres to enquire about the available telecentres in their regions.

Student access at the telecentres

An electronic student login system has been deployed at the telecentres to enable students to register their access (visits) when using the telecentre facilities.  All student access (visits) are registered electronically to ensure efficient and verifiable information about each telecentre and the access by each student.

Conditions for students using the Telecentre facilities

  • This benefit is only for registered Unisa students; no other person may use this benefit on behalf of any Unisa student.
  • Students should display a student card to the Telecentre Manager/Administrator on arrival at the Telecentre.
  • The students must register their attendance online using Telecentres tools on MyUnisa to log their visits to the Telecentres. 
  • This is to ensure efficient and verifiable information about each Telecentre and the visits by each student.
  • The Telecentre Manager/Administrator will assist students during the login process.
  • Each Telecentre have its own private centre code to enable the student login.
  • The duration of a session is 2 hours at a time whereafter the student needs to login in again. When leaving the centre students must ensure that they end their access session by clicking “End Session” button on the system.
  • Each student is allowed to spend a maximum of six hours per week.  The hours allocated per week per student must be used within a particular month, and will not accumulate nor carried over to another month.
  • Students should allow other students a chance to also access the internet on the same computers. For this reason, you will not be allowed to browse the internet/use the computer at any Telecentre without making prior bookings/arrangements.
  • If students browse the internet/use the computer for more than a maximum of six hours per week, students will be required to pay for the extra usage at a cost determined by the Telecentre. Should the student need more hours beyond what it has been allocated, she/he should write a motivation to the following email: CommTelecentre@unisa.ac.za to request for extended hours.
  • Students may visit Unisa's website to register online, and to access information on myUnisa, the library and any other information related to student’s studies at Unisa. A postgraduate Unisa student, however, will also be allowed to access information in relation to the research topic of his or her studies.
  • This benefit extends to internet access and general computer usage for academic purposes only; it is not applicable to the use of other services, such as telephone and fax usage, photocopying or any other service a student may require from the Telecentre.
  • The Telecentre is an independent Contractor and operates for own risk and benefit and is not a UNISA Telecentre. Students are therefore bound by the rules and regulations of the Service Provider, and students are expected not to contravene any of the rules and regulations given to students by the Service Provider.


The following services may be accessed by the students at the telecentres:

  • typing of assignments
  • accessing myUnisa, including
    • downloading study material, including tutorial letters and study guides
    • submitting and tracking assignments and receiving assignment results
    • joining discussion forums
    • contacting lecturers
    • reading material posted by the lecturers
    • checking financial status at Unisa and paying fees using the credit card payment method
    • updating personal details
    • registering for additional modules during the registration period'
    • finding e-resources
    • checking examination timetable, changing exam venue and getting examination results
  • accessing myLife student e-mail account
  • accessing the online library
  • accessing Unisa’s Facebook page and Twitter feeds
  • searching for academic material (journals or articles) on the internet
  • accessing career and academic counselling services, using the link http://www.unisa.ac.za/counselling
Adelaide Tambo Development Centre Norman Mnisi 072 372 4401 Benoni Wattville Adult Centre, 1799 cnr Naheng & Lesabe str, Wattville Benoni
Katlehong Resource Centre Lehlohonolo Makgetha 011 860 5731 Katlehong KRCMC,Sontonga Street, 824 Ramokonopi West, Katlehong, 1431
Mamelodi Digital Centre Ezrom Segoba 072 299 8516 Mamelodi Spar shopping complex, Shop 14, Tsakane, Tsamaya RD, 0122
Siyabonga Multi-Purpose EOF Shima Makoro 072 754 7164 Orange Farm 15954, Ext 3, Orange Farm, 1841
Ipelegeng Youth Development Centre Tshepo Metsing 084 458 5619 Soweto Corner Khumalo & Thera Str, White City, Jabavu PO Box 82691, South Dale, 2135
Zishap Zandile Khumalo 011 909 3705/ 083 312 7008 Katlehong Msomi Str, Maphanga section, Katlehong,1431
Fam Computers Fortune Maphapho 072 687 5997/015 483 2506 Mokopane 805, Ruphus Seakamela str, Mahwelereng
Bulamahlo Learning Project Joyce Komana 082 752 6779 / 015 355 4610 Tzaneen Stand No 30 Makhubidung village, Next to Doctor CN Phatudi Hospital, Shiluvana, 0873
Motlhasedi Primary School   079 321 5828 /0730508495 Lephalale Motlhasedi Village, Ga-Seleka
Makwarela Primary School Silas Rambau 082 825 8479 Sibasa LIMPOPO 512 Block C Miluwani, Sibasa Thohoyandou
Botlokwa Youth Telecentre Makosha Machaka 074 574 5294 Botlokwa Stand No 1154, Mphakane, Botlokwa
Molomo wa Tau Telecommunications Mary-Jane Raoano 079 799 6198 Ga-Mothiba Shop No: 05, Ramonyai Complex, Nobody, Ga-Mothiba
FSM Youth Thoka Monyepao 084 852 9357 Ramokgopa Stand No1 Multipurpose community Centre Ramokgopa, 0811
Iso Le Adams Child and Family Welfare Society Buhle Nxumalo 078 363 3018 Adams 371 Sheleni Rd, Adams Mission Multi-purpose Centre, Amanzi Mtoti, 0189
Mzimkhulu ICT Centre Phindile Njwara 071 820 0279 Mzimkhulu Umzimkhulu ICT Centre, P. O. Box 58, Umzimkhulu, 3297, Cashbuild, Erf 729, Umzimkhulu, 3297
Loskop ICT Centre Nqobile Mazibuko 082 626 7297 Loskop Loskop Ict Centre, 61422 Maqedandaba, Mangweni, Loskop, 3330
Kwamkhulu ICT Centre Phumelele Dlomo 076 933 2191 Kwancane High School Kwamkhulu ict Centre, Kwamncane Secondart School, Main Road, Mncane, Elandskop, 4360
Bergville ICT Centre Ncamsile Khumalo 082 366 6199 Bergville Bergville CBD Ict Centre, New Street, Bergville, 3350
Kwanzimakhwe ICT Centre Musa Mkhize 078 204 3740 Kwanzimakwe Kwanzimakwe Ict Centre, Kwanzimakwe Tribal Authority, Izingolweni, Harding, 4680
J Smith Hostel ICT Centre Mbuso Radebe 084 460 0744 Lamontville Sj Smith Hostel Ict Centre, Shop 2, 20 Swinton Rd, Mobeni, 4052
Highflats Technology Centre Thembisile Mkhize 081 814 5338 Highflats Highflats Technology Centre, Thusong Service Centre, 1 Nina Street, Highflats, 3306
Estcourt Access Centre Themba Nkosi 082 357 9229 Estcourt Shop 14, Slades Arcade, 127 Albert Street, Estcourt, 3310
Kwadabeka Technology Centre Dumisani Mkhize 084 708 7943 Kwadabeka KwaDabeka Technology Centre, Shop 3, D Section, KK Hostel, KwaDabeka, 3620
Mbazwana Technology Centre Sizwe Zikhali 076 705 6024 Mbwazana Mbazwana Technology Centre, Mbazwana Thusong Service Centre, Mbazwana, 3974
Ndwedwe Education Centre Thami Bhengu 072 427 4751 Ndwedwe Ndwedwe Technology Centre, Ndwedwe Education Centre, Ndwedwe, 4342
Jozini Education Centre Zama Khuzwayo 035 572 1101/ 072 658 5699 Jozini Jozini, Maphaya Area, Jozini library
Bangizwe Education Centre Nondumiso Sibiya 073 350 4857 Hluhluwe Road R22, Madolweni Area, Hluhluwe
Khulumani Support Group Zanele Ndlovu 083 923 6232 Inhlazuka Nhlazuka Thusong Service Centre, Richmond
Donnybrook ICT Centre Samkelisiwe Ndlovu 073 994 7833 Donnybrook DonnyBrook Ict Centre, Newlands Centre, Main Road, Doonybrook,3237
Bulwer ICT Centre Staff Ngwane 079 487 8330 Bulwer Bulwer Ict Centre, Stavcon Centre, Main Road & Cecil Street, Bulwer, 3244
Umnini ICT Centre Sihle Cele 073 845 6084 Umnini Umnini Ict Centre, Umnini Thusong Service Centre, 25 Pine Street, A Shley, 3610
Wafe Internet Café Malibongwe Kase 078 4350 0421 Port Elizaberth Cnr Heugh Road & Fountain Avenue, Gqebera Enterprise Village (shop 15), Walmer Location
Ntataise Trust Emily Rammile 072 251 2862 Viljoenskroon Ntataise Trust, Erf 1616, Rammulutsi, Viljoenskroon 9520
Lobster Communications Morena Mohale 078 3975 522/053 872 2644 Galeshewe 776 Cnr Letsholo & Mathanzima str, Tlhokomelo, Galeshewe, 8345
Internet access facilities in the Western Cape
Lesedi Thusong Service Centre Manketu Melato 078 524 9049 Heilbron 2264 Makoko Hlahane street, Phiritona/ Heilbron

Last modified: 2017/03/14