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Total Quality Management - MNO3703

Under Graduate Degree Semester module NQF level: 7 Credits: 12
Module presented in English Module presented online
Pre-requisite: MNB1601 or MNB102E
Purpose: The primary purpose is to obtain an understanding and application of the holistic approach to managing quality. This implies managing the complete range of “hard” and “soft” components for quality which includes all the teachings, methods and tools to prevent errors (waste) and improve performance internal and external to the organisation.