About

Directorate Information and Analysis (DIA)

The purpose of the Directorate of Information and Analysis (DIA) is to support strategic and operational management, evidence-based decision-making, institutional research, planning, quality assurance, monitoring and evaluation across the institution and to fulfil the University’s statutory reporting obligations with regards student, staff and space information.  This purpose is addressed though providing high-quality, relevant, easily accessible and up-to-date information and analytics to all stakeholders.

The DIA is situated in the portfolio of the Vice-Principal: Institutional Development. The main focus of the portfolio is to develop, drive, communicate, market and monitor the integrated (core business and transformation) strategies of the University. The Department: Corporate Communication and Marketing (CCM) has been placed in the portfolio to further strengthen the institution through a focused communication and marketing approach. Likewise, the responsibility for Diversity Management, Equity and Transformation and the Unisa Foundation has also been placed in the portfolio, to enhance integrated planning and strategy formulation and ensure synergy, with a tighter brief to drive transformation and institutional culture change agendas, and to ensure the alignment of the funding initiatives of the Unisa Foundation with the strategies and objectives of Unisa, respectively.

DIA works closely with the Directorate: Institutional Research (DIR) on projects and tasks to ensure that integration of all institutional information is achieved during analysis and dissemination.

Vision & Mandate

DIA’s mission is to provide high-quality, relevant and timely institutional information and analytics with the purpose of:

  • Supporting the attainment of Unisa’s strategic and operational goals;
  • Facilitating and supporting effective institution-wide strategic management, planning, evidence-based decision-making, monitoring & evaluation, quality assurance and organisational performance management (OPM);
  • Fulfilling key aspects of the University’s statutory information reporting requirements.

The DIA seeks to fulfil the following mandate:

  • To provide the point of convergence for institution-wide strategic perspectives, information and analytics;
  • To provide the single point of reference for authoritative official institutional information, intelligence, analytics and statutory information;
  • To facilitate evidence-based management and to support the effective use of information, organisational intelligence and analytics across the institution;
  • To foster the culture of effective monitoring and evaluation of the performance of the University at various levels;
  • To support organisational optimisation and risk aversion through effective scenario planning and analysis.

Structure & Activities

In fulfilment of its mission and mandate, DIA is structured in the following way:

This Directorate is headed by a Director and comprises two divisions:

  1. Organisational Intelligence and Analytic Systems 
  2. Analytic Information and Reporting

The Directorate undertakes the following activities:

  • Relevant institutional and external information is obtained, systematically organised, analysed and disseminated in a variety of outputs to various committees and other users to support strategic and operational management.
  • A web-based Institutional Information Portal is maintained to provide institution-wide access to relevant, automated, up-to-date, accurate information, including institutional performance against strategic and operational goals, targets and objectives.
  • There is also a tracking / intelligence system that tracks cohorts at qualification and module level, and profiles and predicts risk to success.
  • The requirements of statutory reporting to the Department of Higher Education and Training and other stakeholders are fulfilled
  • An Information & Analysis Service is provided in response to specific internal and external requests. 
  • The required technical infrastructure is developed and maintained to support the work of the department.