LRM3702 - Labour Relations Management: Micro

Purpose: This module enables students to demonstrate detailed knowledge of and a well-rounded ability to manage labour relations in situations with various degrees of complexity and at both operational and strategic levels in South African organisations. The contents include conflict, grievances, negotiation, strikes and lock-outs, discipline and dismissals, communication, group dynamics and worker participation. It also introduces students to a strategic approach to labour relations management and how to enhance labour relations quality through control and integration.