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New and simplified myLife and myUnisa joining process

This year, we’re all about making things easier for you. What with family and friends, full-time jobs and a never ending to-do list, we know your time is precious.

So, to free up some of your hard-earned minutes, we’ve made it easier for you to activate both your myLife e-mail account and login for myUnisa. Now, you can use one set of login details for both.

Setting up your account and getting your details is just as simple. Here’s how:

 

Step 1: Visit the myUnisa website at my.unisa.ac.za.

Step 2: Click on the “Claim Unisa login” link on the top left menu.

Step 3: A new page will load, prompting you to enter your student number. Add your student number and click “Continue”.

Step 4: Enter your surname, your full name, your date of birth and, finally, your South African ID number for South African citizens, or your passport number for foreign students, on the page that loads and then click “Continue”. Remember to enter either an ID number or a passport number, not both.

Step 5: Read through the page that loads and check all the boxes to acknowledge that you’ve read all of the information provided. Then click the “Acknowledge” button to redirect to the final page in the process.

Step 6: The final page will display your myLife e-mail address and your initial Unisa password which is for both the myLife and myUnisa systems. Your initial Unisa password will also be sent to the cellphone number displayed on the page for safekeeping.

Remember, the password provided is your initial myUnisa password. You can change it at any time on myUnisa.

 

Please note: If you are a re-registering student, you will not need to follow this process if your myLife and myUnisa passwords are still active.

Good luck with your studies for the upcoming year. If you have any enquiries, don’t hesitate to contact us for assistance or to watch the short video clip on how to access your myLife e-mail account and login to myUnisa.

 

51 comments to New and simplified myLife and myUnisa joining process

  • Hi, I cant access mylife email, and to read emails. And I’m struggling to do my assingment because when i click to ‘assingment’ it sait link not available my assingments now are overdue plz help I’ m frustrated my student no is 51870703:

  • penelope Mkwebani

    I forgot my password for my life email address. Studend number 49199838 I want to reset my email address on my blackberry phone 49199838@mylife.unisa.ac.za

  • penelope Mkwebani

    I forgot my password for mylife email address. I want to reset it on my blackberry phone. Student no 49199838 Thank you.

  • Good day, I have tried loging infor the first time to mylife account on the website with the password given, it does not work. Please reset password and forward to my email or phone. My Student nois: 46777970. Thank you.

  • junior ramaphala

    Pls help i dnt hav access to my itlab! where to i get the acess code!! my assignments are delaying

  • LORRAINE

    I HAVE THE PASSWORD BUT I FORGOT MY MYLIFE EMAIL.IT DOES NOT WANT TO LOGIN CAN YOU PLEASE RESET MY ACCOUNT SO THAT I CAN RE-CREATE AGAIN..MY STUDENT NO. IS 77877756

  • Thandeka

    Hi everyone m struggling to accesss my emails everytime m tying to read my email I can not logg in, please help me there are so many messages to read.my student no . is 47923318

  • Moegammat Nizaam

    password reset please: 48576514 contact : hartleynizaam@gmail.com

  • Moegammat Nizaam

    I can`t figure out what my password was as well as the security question. Please reset my password for me I tried filling out the password reset form but couldn’t add enough information Please I need access to get my Itlab access and its in mylife email please I need help student: 48576514 contact : hartleynizaam@gmail.com

  • Bianca

    Hello,
    How do i access the my life email once the email has been claimed? I don’t see a link on my “my unisa” page.

    Thank you
    Bianca

  • nomfundo ndlovu

    hi,i cant register to myunisa,the system tells me my account has not been activated yet,im a registered unisa student and im falling back on school work please help ASAP,student number 53126947

  • nomfundo ndlovu

    hi,i cant register to myunisa,the system tells me my account has not been activated yet,im a registered unisa student and im falling back on school work please help ASAP

  • hi i have been trying to thousand times to access mylife email but have no luck in doing so, please help me to access mylife emails because i have to enrol for myitlab but i cant cause i have to recieve a password send via emails.its so fustrating when you need to work and unable to do because of the unfunctional work done by someone.myunisa its working very fine but cant access my emails why why? please help

  • Thabang M

    How do I access myIT Lab the myUnisa access details don’t work. I can not register straight on myIT Lab it rejects my re-typed password & yes I did confirm the password I typed the correct password about 10 times.

  • Gopolang

    Hi my name is GP Motshwanedi,i forgot mylife email password can u please help.

  • Nthabeleng

    Everytime I try to create myunisa account, it tells me to wait 48hours, and I STILL haven’t got my study material. This might make me miss assignment deadlines, if I have any assignments due soon. PLEASE HELP

  • yala

    Pliz assist my registration have been updated in order to access my unisa but still can’t be able to create my unisa its giving me an error message. Tried to send several message but no response at all.

  • Salthiel

    please help me with registration on myITlab and i am not receiving any mail.

  • MINKY

    please help me.im struggling to register my IT LAB.MY EMAIL ADDRESS IS minky.thindisa@yahoo.com

  • i need to do my assignment i cannot access my study material

  • I forgot my unisa address please sent it to me then i can log in and get a new password.

  • RossM

    Pls help I claimed mylife account bt it says invalid m frustrated.

  • Nonqaba

    Hi

    how do i access the mylife email to read my mail

    tx

  • mmalesa wendy

    Please help me to reset user name amd my password to login on my ITlab i need to submitt assignment! And am not receiving email on mylife since i registered like other student do! Please help to reset my password. Thank you

  • Edwin

    Hi am an old student and i still have both my passwords but I’d really like to have one password for both mylife and myunisa, to make things easy. thank you!

  • pinky

    hi

    I do have myunisa but i dont know where to log in mylife account please assist

  • John Popifa Makoela

    I’ve being trying to enter my unisa email and password but it keeps on saying invalid my student number is 50151347 I’d no 900228 5159 080

  • kedi

    i have login credentails already for mylife, but i cannot access it now. it says website not available. its frustrating cos i need to write an assignment and im unable to do so until i get access to mylife. pls assist.

  • lerato

    hy i can access my unisa cause i forgot my life password been trying to reset it for long now but i fail too please reset it for me so can start all over again to claim everything,plz help 50609157

  • buhle

    Plz help I claimed mylife account bt it says invalid m frustrated !!!

  • How do I access my emails, have access to myUnisa only

  • nomathemba

    Hi I am Nomathemba and its my first year at Unisa, i am doing social work i would like to find a group to study with thnx pls reply

  • Vuga

    What’s wrong with you Unisa?

    “Step 3: A new page will load, prompting you to enter your student number. Add your student number and click “Continue”.

    Step 4: Enter your surname, your full name, your date of birth and, finally, your South African ID number for South African citizens, or your passport number for foreign students, on the page that loads and then click “Continue”. Remember to enter either an ID number or a passport number, not both.”

    Upon entering a student number why doesn’t your system populate the next text boxes automatically in step 4? Why can’t it link a unique student number with all your information?

    Another thing is an Android App for MyUnisa is long overdue. You were supposed to be among the first institutions to offer that free service if you are serious about your claims of student support

  • Hi.
    I cannot access myunisa. It says login invalid.
    Plese assist.
    Thank you.

  • bongeka

    How does one access mylife account when u previously had it?

  • Dee

    Hi i cant access my unisa. when i log in it says invalid login.
    Please assist.

  • MALAPANE PULENG SIMON

    I really battle in vain to join mylife and my unisa.I am very sure that I followed the steps correctly but can’t join.This had been like this since 2011.Please intervene;I’m frustrated.
    my student no. is 30106249.

  • i cannot log on to my unsia,it says invalid login details. i was told to log into my life to make my password active but its not going through,it says my email account does not exsit please help me. 53471881 is my student number

  • Kris

    I can not create my myunisa account, it seems like my ID/Passport has been captured with an error as it is giving me an error” The ID/Passport does not match our record”. I have been advised to email the myunisa help desk but they are very slow to respond. When phoning their land line no answer. I am stuck and i do not have time to go back to the campus.

  • Zanele

    Been struggling to login into myUnisa account.Everytime I try to log in it says invalid log in. Sent a request for a change of password and the response was that anew one had been sent to my phone but till now nothing. Want to finish registering but now stuck. Please help. Student number is 42821290.

  • Natasa

    Hi, if i have already claimed a Unisa login, how do i connect my MyLife email account and MyUnisa account?

  • OGUNROMBI

    I have been trying to access myunisa for hours now without success. Let us have it back the former way so we can move on. thanks.

  • Where can i recover my mylife email password? i forgot it and want to set it up on my BlackBerry.

  • MA Mahloele

    I havent been able to accsess mylife mails since the so called new ways was created.pls help Student 30490669

  • Azwifarwi

    I can`t figure out what my password was as well as the security question. Please reset the system for me so i can re-create my email address. My student number is 48871885

  • M. I. Naledi

    I am struggling to access my tutorial matter electronically via myunisa. Urgently help my student number is: 77809513. Ca you pls email the to me.

  • Maphenduka Mkhosana

    The new myLife/Unisa joining process sounds good and easier method than the old one.Indeed, Unisa,as a large institution,should continually improve its customer service lines especially communicatio lines.

  • dilsha maharaj

    How do I log on to my life to read my emails

  • I have alredady claimed my life email, but on the menu I cant find join ‘myunisa’, how do i join myunisa then?

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