Renewing library material

Library material may be renewed as follows:

>> Online via the Library catalogue
>> In the libraries at the lending desks
>> By telephone

Renewal periods

Category	Under-graduates	Post-graduates
Study Collection books Open shelf / general collection Branch libraries Study Collection books Open shelf / general collection Audio-visual material Interlibrary loans	21* 21 21 21 21 -	21* 42 21 42 21 21**

Requests for renewal (extension of the loan period) should be addressed to the library that issued the material.

Renewals will only be granted if there is no-one on the waiting list. Items on the waiting list must be returned by the expiry date.

When requesting renewal, students must give their student number.

Renewals will not be granted if there is an outstanding account on the student's loan record.

Telephonic renewals

The telephone number for renewals during office hours is +27 12 429-4164. A renewal reference number is given when library material is renewed telephonically. This number should be quoted if queries arise regarding the renewal.

There is a telephone answering service at the Main Library at telephone number +27 12 429-3560. This service is available after hours for the renewal of material borrowed from the Main Library.

Postal renewals

• The item to be renewed does not need to be returned to the Library.
• A request for the renewal of the loan period should reach the Library approximately four days before the due date.
  
• Students who renew by post should complete the renewal card which accompanies each item, fill in their student number and the barcode numbers of the items on the reverse side of the card and post the card to the Library.
  
• Renewal cards should be posted in a separate envelope and not be included with material which is being returned to the Library.
• Renewal cards will be posted back to the student, with the new due date of the items stamped on the card. Items that could not be renewed are indicated on the renewal card. These non-renewed items must be returned to the Library when their loan periods expire.
• Renewal requests received via letter or fax will be treated as a renewal card.

Renewals will not be granted if there is an outstanding account on the student's loan record.

Renewals are only granted if there is no waiting list. Items on the waiting list must be returned as soon as possible.

For how long will my items be renewed?

If a request for renewal is granted, the loan period for the library material will be extended by 14 days.

Items that are not renewed because they are required by another borrower on the waiting list must be returned by the expiry date.

* Study Collection books have a yellow date sheet inside the book.
** Will be allowed only when the library from which the material was loaned grants permission.

If there is no response regarding a renewal request within 7 days of your request, enquiries may be directed to +27 12 429-4164 for Main Library items and to the relevant branch library for branch library items.

More information on borrowing / requesting library material.