Skip to content
Undergraduate & honours studies

Student services and support

In open distance learning, physical interaction between Unisa and the student is not as prevalent as at a contact university. Nonetheless, our students do come first. We take care to provide for their development, physically, emotionally, culturally and socially. This is done through vital services such as libraries, counselling, regional centres, student bodies such as the SRC and services for students with disabilities.


Work-integrated learning (WIL)

Practical experience is very valuable in the academic learning process. Our work-integrated learning modules, which are part of certain curriculums, give students the opportunity to work in their chosen field, on site, in a real work environment.


In an effort to harness the full potential of the information and technology landscape, many of our modules include compulsory e-tutorials. These are facilitated through various electronic channels, namely student portal myUnisa, video conferencing, e-mail and Skype.


Unisa tutors (experienced researchers/professionals) lead discussions that focus on common problem areas in the curriculum, key issues and themes. Tutorials programmes are held in our regional centres.

Academic literacies centres

At our academic literacies centres you’ll find trained facilitators who can help with reading, writing and literacy skills. We also have quantitative literary facilitators to help with quantitative subjects like Mathematics and Statistics. These academic literacies centres are housed in our regional centres.


Our students have access to various counselling services. These include student counsellors, career development practitioners, career counselling interns, assistant student counsellors and volunteer peer helpers. Counsellors are available at our regional centres, via telephone, letter and e-mail.

To us, career development is an essential part of the learning process. We offer career development workshops to assist students with improving their career management skills. We also have programmes that link final-year students to possible employers. Our Directorate for Counselling and Career Development focuses on providing students with the necessary assistance. Visit their website.


The Unisa library is the largest academic library in Africa. All registered students have free, unlimited access to all our libraries, provided they treat them and their contents with respect, adhere to the code of conduct and return material on time.

  • Main library: Muckleneuk Campus, Pretoria
  • Regional libraries: Polokwane, Sunnyside, Durban, Cape Town, Florida, Johannesburg, Rustenburg, East London, Nelspruit, the SBL in Midrand, Ekurhuleni and Akaki in Ethiopia
  • Mobile libraries: Western Cape and Limpopo

Student Affairs

The different organisations within the Student Affairs framework address things such as health and wellness, community engagement and intervention, guidance, as well as bursaries and loans management. Importantly, they also focus on the needs of students with disabilities.

Student Representative Council (SRC)

The SRC is a committee of student leaders elected by the students themselves. The SRC ensures that the student voice is considered when important decisions are made. Contact the SRC here.

Student development

Unisa tries to connect students other than just academically through social services, student organisations and structures. The following categories are considered:

  • college student structures
  • student political organisations
  • religious student organisations
  • cultural and recreational groups

Students with disabilities

Unisa’s services for students with disabilities are facilitated by the Advocacy and Resource Centre for Students with Disabilities (ARCSWiD). ARCSWiD’s two main focus areas are administrative support and advocacy/ training. Visit their website for more information.

Student funding

Funding is a critical consideration in the higher education journey. Identifying, implementing and managing the various bursary and loan options available to Unisa students is a key function within our Student Affairs framework. For more information, click here.