Vision and Mission

With due consideration of the above, the broader vision and mission of the Department can be formulated as follows:

Vision
To provide a one-stop user-friendly, supportive service to the Undergraduate student so that the students pursuit of an academic qualification progresses administratively as smoothly as possible.

Mission
To implement strategic directions and further options and developments in distance learning, sound academic administration processes as well as the maintenance and development of a suitable infrastructure and skilled staff component to ensure an uninterrupted user-friendly support and advisory service to prospective and registered students as well as other clients and stakeholders.

• Services offered to the Unisa student
• Advise and register undergraduate students
• Registration control and follow up actions
• Administer special university admissions on behalf of students
• Provide an administrative service to students
• Provide an administrative support service to students
• Qualification control and the issue of certificates
• Present graduation ceremonies
• Advise academic decision makers in terms of rules and regulations
• Communicate with and educate students in terms of group discussions
• Provide regional facilities in the above areas
• Staff training and development
• Quality assurance
• Compilation of undergraduate and postgraduate lists of prescribed books