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Specific contact details for student assistance and service

IMPORTANT:

  • Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
  • Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.

General resources: Websites, and general SMS and e-mail enquiries

A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:

Students may send an SMS to 32695 for more information on how to contact Unisa via SMS. The sender will receive an auto response SMS with the various SMS options. The cost per SMS is R1,00. Students can also fax their enquiries to 012 429 4150. Thereafter the enquiry will be distributed to and processed by the relevant department.

Information Services

Type of enquiry E-mail Telephone
Student misdirected enquiries and FAQs infoservices@unisa.ac.za 012 429 3111

myUnisa & myLife

Type of enquiry E-mail Telephone SMS
myUnisa
myLife

myUnisaHelp@unisa.ac.za
myLifeHelp@unisa.ac.za

011 471 2256

43582

Student Admissions and Registrations

Type of enquiry E-mail Telephone SMS
General Applications and Registration queries study-info@unisa.ac.za 012 441 5888

43578

Applications applications@unisa.ac.za 012 429 6171
Undergraduate admission ame@unisa.ac.za  
College of Accounting Sciences

Undergraduate: econ@unisa.ac.za
Postgraduate: econ-postgraduate@unisa.ac.za
CTA: Econ-CTA@unisa.ac.za
Honours: econhons@unisa.ac.za
BTech: econtech@unisa.ac.za

012 441 5700
College of Economic and Management Science Undergraduate: econ@unisa.ac.za
Honours: econhons@unisa.ac.za
BTech: econtech@unisa.ac.za
012 441 5700
College of Education Undergraduate: educare@unisa.ac.za 012 441 5583
College of Human Sciences Undergraduate: artes@unisa.ac.za
Honours: post-artes@unisa.ac.za
012 441 5701
College of Law jus@unisa.ac.za 012 441 5703
College of Science, Engineering & Technology
AND
College of Agriculture & Environmental Sciences
Undergraduate: scientia@unisa.ac.za
Honours: post-scientia@unisa.ac.za
Tech: scientiat@unisa.ac.za
012 441 5704
Licensees licensee@unisa.ac.za 012 441 5705
International students international@unisa.ac.za 012 441 5705
Master's and doctoral qualifications mandd@unisa.ac.za 012 441 5702
Exemptions and RPL adhoccredits@unisa.ac.za 012 441 5706
Access and Matriculation exemption ame@unisa.ac.za 012 441 5457
Re-admissions study-info@unisa.ac.za 012 441 5888

Student Assessment Administration

Type of enquiry E-mail SMS
General assignment enquiries assign@unisa.ac.za 43584
Student enquiries in respect of examination venues and examination invigilators invigilationandexamvenues@unisa.ac.za 43584

Assignment Administration

Type of enquiry Name E-mail Telephone
General assignment enquiries Mrs EWP Dreyer assign@unisa.ac.za 012 429 3812
Mrs MS Bezuidenhout assign@unisa.ac.za 012 429 2873
Mrs L Mahlangu assign@unisa.ac.za 012 429 2587
Mrs EM Molomo assign@unisa.ac.za 012 429 8613

Examination Administration

Type of enquiry Name E-mail Telephone
Examinations General examination enquiries aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
43584
Examination Venue and Invigilation Administration IT Zulu invigilationandexamvenues@unisa.ac.za 011 471 3174
ZB Makhabane 011 471 2375
College of Human Sciences
AND
College of Education
N Duma aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
012 429 2888
S Maake 012 429 2267
P Ngubegusha 012 429 3764
T Majara 012 429 2791
College of Economics & Management Sciences L Mngomezulu aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
012 429 9348
L Matsime 012 429 2673
College of Law M Mutele aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
012 429 2611
B Makamu 012 429 8585
College of Agriculture & Environmental Sciences
AND
College of Science, Engineering and Technology
M Vosloo aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
011 471 2928
B Molefe 011 471 3121

Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing

Name Type of enquiry E-mail Telephone
Finance
Mr M Lesabe Student account enquiries finan@unisa.ac.za 012 429 2441 / 4299
Student Funding
Mr F Chabalala General Student Funding enquiries chabawf@unisa.ac.za 012 441 5609
Ms Maupi Letsoalo General Student Funding enquiries letsomp@unisa.ac.za 012 441 5600
Eduloan
Mrs L van Rensburg Student loans lizettevr@unisa.ac.za 0124415390
Ms T Mhlanga Student loans thamsanqam@unisa.ac.za 0124415391
Study Material
Despatch Despatch enquiries despatch@unisa.ac.za  
Mdu Zulu Despatch Enquiries Supervisor zulum@unisa.ac.za 012 429 6942
Thelma Mangena Despatch Enquiries Supervisor Mangemt@unisa.ac.za 011 471 3688
Nkadimeng Lebone Despatch Enquiries Supervisor Nlebone@unisa.ac.za 011 471 2276
Ms A Clarke Despatch Enquiries Supervisor aclarke@unisa.ac.za 011 471 3712
Joe Sukazi Despatch Enquiries Supervisor sukazjs@unisa.ac.za 012 429 6561

All college-specific enquiries

Type of enquiry Name E-mail Telephone
College of Accounting Sciences Mr J Chauke

Undergraduate: CASenquiries-undergraduate@unisa.ac.za
Postgraduate: CASenquiries-postgraduate@unisa.ac.za
CTA: CASenquiries-CTA@unisa.ac.za

012 429 4211
Ms T Radise
College of Agriculture & Environmental Sciences Mrs D Metzer caesenquiries@unisa.ac.za 011 670 9351
Mrs P Ngcobo (master's and doctoral) ngcobpn@unisa.ac.za 011 471 3296
College of Economic & Management Sciences Mrs P Ngcobo cemsenquiries@unisa.ac.za 012 429 3925
M Kgotatso
College of Education Mr S Shabangu edu-enquiries@unisa.ac.za 012 429 2645
College of Human Sciences Ms ME Rubidge CHS@unisa.ac.za
artes@unisa.ac.za
012 429 8285
Ms DD Mbengwane 012 429 2631
Fax:
086 238 1393
College of Law Linda Boyi boyipl@unisa.ac.za 012 429 6166
Ms T Mathebula matheat@unisa.ac.za 012 429 6166
College of Science, Engineering & Technology Mr M Molepo cset@unisa.ac.za or scientia@unisa.ac.za 012 429 2614
College of Graduate Studies Prof AM Court ucgs@unisa.ac.za 012 429 2520
Mrs SM Opperman
Mr HL Sithole

Regional centres

Name / Region Type of enquiry E-mail Telephone
Eastern Cape
Mr MJ Nkgoang   Nkgoamj@unisa.ac.za 043 743 9246
Gauteng
Mrs M Masalesa   masalmc@unisa.ac.za 012 441 5720
Vaal   gautengtl@unisa.ac.za 016 455 6300
Ekurhuleni   gautengtl@unisa.ac.za 011 845 9337 / 40
Johannesburg   gautengtl@unisa.ac.za 011 630 4500 / 02 / 03
KwaZulu Natal
Mr B Dlamini   querieskzn@unisa.ac.za 031 335 1700
Limpopo
Prof R Ralebipi Simela   ralebmd@unisa.ac.za 015 290 3467
Mr Jerry Malemela
Ms Sarona Makwana
Polokwane Malemmj@unisa.ac.za
Smakwana@unisa.ac.za
015 2903430
015 2903418
Ms Erika Reynders
Ms Aluwani Muneri
Makhado Ereynder@unisa.ac.za
Muneraa@unisa.ac.za
015 5163334
015 5163334
Mr Master Baloyi
Ms Lethabo Mbungi
Giyani Mbaloyi@unisa.ac.za
Mbungdl@unisa.ac.za
015 8122415
015 8122005
Midlands
Mr MM Kokong   Mkokong@unisa.ac.za 014 594 8806
Rustenburg Regional Hub     014 594 8800
Bloemfontein RSC     051 411 0440
Kimberley Office     053 832 6391
Kroonstad Office     056 213 2053
Mafikeng Office     018 381 6617
Potchefstroom Office     018 294 3341
Mpumalanga
Mr V Mkhwanazi     013 755 2476
Nelspruit     013 755 2476
Middleburg     013 282 4115
Western Cape
Dr KI Jacobs   jacobki@unisa.ac.za 021 936 4132
Cape Town Campus General enquiries capetown@unisa.ac.za 021 936 4114
Cape Town Campus Student Administration capetown@unisa.ac.za 021 936 4115
Cape Town Campus Academic Support ctntut@unisa.ac.za 021 936 4154
Cape Town Campus Counselling  cptcounselling@unisa.ac.za 021 936 4130
Cape Town Campus Main Library ctnlib@unisa.ac.za 021 936 4125
Cape Town Campus Mobile Library ctnmob@unisa.ac.za 021 936 4125
George   george@unisa.ac.za 044 884 1300
Ethiopia
Prof ZGT Motsa   motsazgt@unisa.ac.za 00 25 111 435 0080